Shipping Policy

Please note:

  • Golf Simulator Guys requires a signature at the time of delivery for all items.  Please make arrangements for a signature to be obtained from the delivery driver. You may choose to have the item(s) delivered to your workplace.  Please note that obtaining a signature is done to protect you against theft of your items.
  • If for some reason you haven't made prior arrangements, you may pick up your packages at the delivery facilities will call(even the same day).  
  • If your package is coming via UPS, you can choose to have your package(s) will called (only done after UPS has made at least 1 delivery attempt, but can be done the same day).  Or you may choose to use UPS My Choice, where you can sign for the packages online or even have them redirected to a different address.  PLEASE CALL UPS not Golf Simulator Guys to make these arrangements.    

 International Shipping Policy:

  • Please note that shipping charges are postal rates ONLY.
  • If for some reason, your country’s post office will not carry our packages due to size or any other reason, you can choose to pay the ADDITIONAL FEE for a common carrier such as DHL or UPS to deliver our products.  You may also choose to cancel your order and receive a complete refund. 
  • Please note that postal tracking information is not integrated from country to country.  Therefore on all orders that the post office carries, there is no tracking information.  
  • Golf Simulator Guys is not responsible for Taxes, Duties or any fees associated with the importation of our products.

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